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Home Home Improvement

Modernize Surveys Reveals What Customers Need From Home Improvement Contractors

by Vicki Horton
August 12, 2025
in Home Improvement
0

Modernize, the chief in private improvement contractor lead technology offerings has launched its present-day Modernize Homeowner Index, quarterly research that measures sentiment amongst many U.S. House owners presently thinking about windows, roofing, solar, or heating and air conditioning tasks. Modernize troubles quarterly summaries of the ongoing observe, supporting contractors higher serve the home development marketplace through quantitative analysis of how homeowners learn and evaluate their initiatives. This study covers how owners train themselves about the improvement projects they’re curious about, how they locate and pick out what contractors to work with, and how they consider paying for the one initiative.

KEY FINDINGS The contemporary wave of the take a look at located that 51 percent of owners use online articles as the number one source for studies on their home improvement assignment. They spend a lot of time on their research, with 35 percent of homeowners spending between one and five hours investigating their challenge before submitting a lead and a full 28 percent paying more significant than 10 hours studying on their own. Then, when selecting a contractor, owners shun awful verbal exchange competencies, with 23 percent listing that as a factor that might save you from hiring a contractor; by comparison, most uncomplicated six percent indexed “Ego” as an issue that would keep you hiring.

“The continued occurrence of owners’ online research for information and steerage on their domestic development tasks factors to the significance for contractors to talk and make connections online,” stated Jason Polka, CEO of Modernize.   When it involves kicking off their internal improvement undertaking, many house owners are fearful about their know-how of prices and need help. Eighty-six percent of owners surveyed had no longer created finances for their venture, and of homeowners who paused their experience, 58 percent did so as it became too high-priced. Across all trades, forty-two percent of house owners would love to finance as much as half of their venture, and 19 percent would like to sponsor the entire assignment.

“The property owner’s lack of awareness of costs reinforces the need for contractors to educate customers about financing so that homeowners will have extra confidence,” said Polka. “Homeowners go browsing to get prices and discover methods to pay for their home development projects. Contractors should capitalize on those needs by having their websites educate and tell owners about the financial options.” This issue of the have a look at is a part of an ongoing studies mission. Modernize teaches home development contractors to apprehend higher clients’ needs and options to make sound commercial enterprise decisions. Modernize surveys of hundreds of American house owners curious about each region’s sun, roofing, windows, and HVAC projects.   The studies can be accessed online HERE. The next wave of the observation is predicted to be released in May.

Vicki Horton

Vicki Horton

My name is Vicki Horton. I am a freelance writer who specializes in property, home renovation, and interior decorating topics. I've written hundreds of articles for various publications over the years. I've written on topics such as house flipping, home renovation, property, real estate, remodeling, decorating, and home improvement. I've contributed to several magazines, newspapers, blogs, and online publications. You can reach me at admin@housecarty.com.

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