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Home Plumbing

How Machine Learning and the Cloud Can Rescue IT From the Plumbing Business

by Vicki Horton
February 16, 2026
in Plumbing
0

Many educational institutions keep their very own statistics centers. But to Jeff Olson, chief information officer and senior VP of era approach on the College Board, all the buzzing racks of servers are simply plumbing—and he would not want to be within the plumbing business. He would rather know how the College Board administers the PSAT, SAT, and Advanced Placement Tests to help students reach their instructional desires.

“We need to reduce the amount of labor we do to keep structures up and strolling and spend more strength innovating on matters that remember to humans,” he says. We want to limit the quantity of work we do to keep systems up and running and spend more strength innovating on things that humans can count on. That’s why the College Board has pulled the plug on a lot of its IT plumbing in need of the advanced abilities offered via the cloud.

These capabilities go beyond easy cloud garage to encompass device studying and new computing environments that allow the not-for-income corporation to identify opportunities and accelerate application improvement. EdSurge spoke with Olson about how device studying and these recent advances in cloud computing are assisting the College Board support students on their course to university. EdSurge: what’s the distinction between device learning (ML) and synthetic intelligence (AI)? Jeff Olson: That’s surely the setup for a joke across the statistics science network. The punchline? It is a device gaining knowledge if it’s written in Python or R.

If it’s written in PowerPoint, it is AI. As I see it, system studying is insensible use in plenty of locations, while AI inspires these splendid minds in people. So, what are several realistic services for devices looking at the College Board? Some years in the past, we have been trying to figure out how to provide the SAT. The College Board had usually supplied the SAT at equal times of the year. However, we were puzzled if it might be time to make a trade. So we used Amazon Web Services (AWS) machine mastering offerings, including Amazon SageMaker, to generate and examine millions of calendars—every permutation you could think of.

It encouraged us to create a new check date in August, which seemed inconvenient for college kids because school is out then. We created an August date anyway, and it proved so famous that there were not enough seats the first year. In nearly a hundred years of doing the SAT, we had never considered August. Another example is something I call error forgiveness. I’m now not talking about errors in the take-a-look-at questions themselves; however, errors in administrative questions. For example, it is widespread for people to ally position the recent 12 months as their delivery year by accident. Or, at the beginning of the year, they will write the date the usage of the past year. Instead of having those errors cause problems for college students after they show up for the check, we can seize them in advance using the usage of AWS to be aware of the sample and fix the hassle. . . .

The College Board has pulled the plug on many of its IT plumbing in choosing the advanced abilities presented using the cloud. These are unsexy examples, but it is critical to speak approximately grounded programs if simplest to break out from the belief that device studying will produce this “the entirety” gadget. One area wherein we’re doing something a bit radical, even though it is in a serverless architecture. What is serverless architecture, and why are you excited about it? Instead of having a gadget strolling all the time, you just run the code necessary to do what you need—there may be no persisting server or field.

There is best this fleeting moment while the code is being carried out. It’s known as Function as a Service, and AWS pioneered it with a provider known as AWS Lambda. It lets a company scale up without making plans ahead. But there may be something more radical than serverless architecture, which some humans call significantly cloud-native. It refers to the ability to put together packages using the managed services supplied with the aid of AWS. What type of controlled services are we talking about at the threat of getting misplaced inside the tech weeds? Everyone wishes the same basic services to build software: database, authentication, networking and load balancing, login, and log analysis.

AWS saw that it might make those services available and join them through API (Application Programming Interface). The whole premise of using managed offerings—in preference to servers or packing containers—is not to recapitulate paintings that aren’t crucial for your patron. For example, at the College Board, our cloud-native structure is a homegrown combination of API-linked AWS offerings. We call it Catapult, but it uses Amazon Cognito,  a tool-agnostic provider for login and authentication; Amazon S3, a simple garage answer; and Amazon DynamoDB, its NoSQL database provider. Together, they make constructing brand-new software enormously simple. They allow us to recognize the software we deliver to customers for free. Do you have an example of how the College Board used this notably cloud-local method?

More From Amazon SageMaker Overview: Machine Learning for Every Developer and Data Scientist Video: Build, Train, and Deploy Machine Learning Models on AWS with Amazon SageMaker Resources: Amazon SageMaker Developer Guide We currently use Catapult to increase a brand new program known as the College Board Opportunity Scholarship, so that it will award $25 million to college students over five years. The idea is to provide college students an incentive to complete the various responsibilities needed to navigate the transition from excessive school to university, like taking the SAT, making and refining a university list, filling out the FAFSA resource form, and using college. For every step they take, college students earn a risk of winning a scholarship, and college students who take all six steps qualify to win $40,000. We knew we would announce this system in the fall and launch it on December 11, which posed two troubles. First, it became a tight development timeline, but we could build something sturdy in six months. Without Catapult, it’d have taken much longer, and we might have lost a year.

The Class of 2020 could have ignored the advantages of the scholarships completely. The product becomes additionally timed to launch on an identical day we release PSAT rankings to roughly 5 million college students. We knew this system would peer a good sized quantity of utilization on debut, so we determined to build this system in this notably cloud-local way. It is needed to scale within the same way that Netflix can. If every one of those five million college students had come simultaneously, we might be able to face up to it. This structure has an actual scale advantage. I realize you hit your launch cut-off date but changed into your team’s hair on the hearth in a complete manner.

Whenever you release something new, there’s a rush to the cut-off date—you expect people to pull overdue nights in the end. But no person needed to work at the weekend earlier than launch, which is extraordinary in software program development. The team took some pleasure in that. We have also included plenty of extra functions that would be feasible otherwise and to check it closely on a wide type of cell device. To our information, we launched and did not use insects. Those are all great benefits. How do you observe gadgets getting to know and Function as a Service will impact better schooling in fashionable?

We currently used Catapult to expand a brand new program, the College Board Opportunity Scholarship, to award $25 million to students over five years. The radical nature of this innovation will make loads of structures constructed five or ten years ago out of date. Once a company comes to grips with Function as a Service (FaaS) as a concept, it is a pretty simple step for that organization to prevent doing its very own plumbing. FaaS will assist in boosting innovation in schooling because of the API economic system. What will its role be if the campus IT department will not be looking after the plumbing? I suppose IT could be curating the inter-operation of services; a few advanced locally, however, maximum bought from the API financial system.

It’s taking place already. You do not build your charge processing; you use Stripe or Braintree. You do not develop your messaging carrier; you operate Twilio. You do not construct your identification and authentication carrier; you use Cognito. As a result, you write a long way less code and feature fewer safety dangers to innovate faster. A succinct system-learning algorithm with fewer than 500 traces of code can now replace a utility that could have required tens of millions of strains of code. Second, it scales. If you have a giant spike in traffic, it offers with it effortlessly.

If you’ve got very few visitors, you incur a negligible value. Jeff Olson on Insomnia Reading and His Podcast Diet: “I study for two to three hours each day in the early morning, beginning around 4 a.m.,” says Jeff Olson. “In my circle of relatives, we name this Insomnia Reading.” He reads up on software architecture, statistics technology, and other pursuits and continues a few curated Twitter lists to stay current. “I additionally love to keep articles to the remarkable Voice Dream Reader iOS application, after which have it study them aloud to me while I’m on foot or working.”

Vicki Horton

Vicki Horton

My name is Vicki Horton. I am a freelance writer who specializes in property, home renovation, and interior decorating topics. I've written hundreds of articles for various publications over the years. I've written on topics such as house flipping, home renovation, property, real estate, remodeling, decorating, and home improvement. I've contributed to several magazines, newspapers, blogs, and online publications. You can reach me at admin@housecarty.com.

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